Billing & Insurance

You can pay by mailing in a check, over the phone, via credit card, through our online payment platform, or in cash, HSA, and FSA. We also accept all of these forms of payment in person.

Yes, there are many programs that may be available to you. Please contact us to speak with our Patients Assistance Coordinator. We will help coordinate which programs your situation may be eligible for.

The patient and/or Guarantor is responsible for paying the bill.

This will depend on a patient’s insurance coverage. HOC can bridge patients to patient assistance programs if needed.

The amount you owe will depend on your insurance coverage and, in the case of HSA plans, whether you have met your deductible or not.

Yes, you can still come to HOC. We believe that everyone should have access to the care they need, regardless of their insurance status. Our team is here to assist you in exploring available options and finding a solution.

HOC accepts a variety of insurances, including private insurances, and will not deny an individual access to medical services based on their specific insurance, even if we aren’t currently contracted with that particular insurance. Please contact our office to inquire about whether we are contracted with the insurance specific to you. If we are not contracted, we can pursue the opportunity to contract with additional insurance companies specific to the community whom we serve.

In addition, if you are an individual who is prescribed treatment with factor medications, your insurance may dictate where you obtain your factor medications based on your plan’s coverage of factor medications.

In most cases, we can bill primary and secondary insurance. In the event that we cannot, it is due to compliance reasons pertaining to HOC’s federal grant.